Last Updated: September 9, 2026
Thank you for purchasing from Patil Business Group.
Because our products are digital e-books, the following Refund & Cancellation Policy applies.
1. Digital Products
Our e-books are delivered electronically and cannot normally be physically returned.
Therefore, completed purchases of digital products are generally non-refundable once the product has been delivered or access has been provided.
2. When a Refund May Be Considered
A refund request may be considered in situations including:
- Duplicate payment for the same product
- Payment successfully deducted but no order was created
- Payment completed but the purchased product cannot be delivered
- Technical problems preventing access to a purchased product
- Incorrect digital product delivered due to an error on our part
- Other exceptional circumstances determined by Patil Business Group
Refund requests will be reviewed based on the circumstances of each case.
3. Situations Where Refund May Not Apply
A refund may generally not be available where:
- The customer has changed their mind after purchase
- The customer no longer wants the product
- The customer has already downloaded or accessed the e-book
- The customer expected different content despite the product description being available before purchase
- The customer entered incorrect information during checkout
- The customer purchased the product accidentally and the transaction was otherwise successfully completed
4. Payment Failure or Pending Transaction
If your bank account or payment method has been debited but the order is not confirmed, please contact us.
We will review the transaction status.
If the payment is confirmed but the order was not successfully created, we will take appropriate action based on the transaction status.
5. How to Request a Refund
To request a refund, contact us at:
Email: newusarohit@gmail.com
Please provide:
- Full name
- Email used for purchase
- Order ID
- Product name
- Transaction/payment reference
- Reason for the request
We may request additional information to verify the transaction.
6. Refund Processing
If a refund is approved, it will generally be processed through the applicable payment channel or payment service provider.
The time required for the refund to appear in the customer’s account may depend on the payment gateway, bank, card issuer, UPI provider, or other financial institution.
7. Cancellation
Customers may contact us to request cancellation as soon as possible after placing an order.
Because our products are digital, cancellation may not be possible after the product has been delivered or access has been provided.
8. Contact
For refund or cancellation questions:
Patil Business Group
Email: newusarohit@gmail.com
Phone: +91 7666657272
Website: https://patilgroup.newswarajyainfotech.com
